CENTURIAL MASTER · CHENPI & TEA
Quality & Traceability
Understanding a tea starts with clear product information: what it contains, where the ingredients are described as coming from, and which pack or batch you are looking at. Keep the original label and use the product name and batch details when asking our team a question.
IngredientsKnow the product format
Origin & ageRead them separately
Batch detailsIdentify your specific pack
What should I check on a product?
| Detail | What it helps you understand |
|---|---|
| Product name and ingredients | Whether you are choosing pure peel, mandarin-with-tea or another blend. |
| Net content and format | The listed weight and whether the purchase is loose material, individual pieces, a set or a presentation bag. |
| Origin information | The location described for an ingredient; peel and tea can have different origins. |
| Age designation | The age description used for the selection, read separately from packaging or production information. |
| Batch, lot or date markings | The identifying information available on your pack, useful for a specific enquiry. |
| Preparation and storage | The directions that apply to the product you actually received. |
Does an age designation tell me the packaging date?
An age designation and a packaging date describe different things. For example, a five-year chenpi listing uses an age description for the peel-focused selection; it does not automatically describe when that retail pack was assembled. It also does not establish the age of tea in another product.
If harvest timing or storage history is important to your purchase, ask for the information available for the specific selection. Appearance, colour and an online photograph are useful for recognising a format, but are not enough by themselves to prove an exact age.
How should I read quality claims?
Look for the product, date and scope behind a statement. A historical award belongs to the named product and event. A test report, where available, relates to its identified sample and test conditions. An explanation of a traditional process serves a different purpose from either of those documents.
For a question about a certificate, a report or a particular quality requirement, ask our team which information is available for the selection you are considering. Include the product name so the enquiry can be directed to the relevant item.
What should I send with a product enquiry?
- The full product name or a link to its listing.
- A photograph of the front and back label, including any batch or date markings.
- Your order number, if you have already purchased.
- The specific question: ingredients, origin, age description, preparation or the condition on arrival.
If the package is damaged or something about the contents is unusual, keep the packaging and photographs and contact our team before using it. For order handling and available remedies, refer to the store’s current policies and the response about your order.
Where can I learn more?
Our origins page introduces the places in the brand story. Our craft guide explains traditional peel preparation. The selection guide helps distinguish pure chenpi from mandarin-with-tea formats.